459 North Val Vista Drive | Mesa, AZ 85213 | (480) 771-8092 Book an Appointment

PAYMENT OPTIONS - Front Office Training



When going over treatment plan's with a patient pause after presenting the total and let them ask questions or express concern. If they give you that look of shock when you present the plan then go ahead and offer that they split into 2 or 3 payments.  If they need a smaller monthly payment beyond the 3 months  then please offer them Care Credit and let them know we offer some zero interest plans to allow them to spread payments over time.

If patients ask about more than 3 in office payments you must obtain approval from Irene for those kind of special circumstances.

Please respond with "got it" on the comments below.  HAVE A GREAT WEEK!