Its always good to continually review
HAND OFF TRAINING - The key word is "CONCERNED".
This is just one example of a hand off:
Dr. Say's to pt:
"Tina, I'm concerned about your tooth on the LL. There is deep decay and if we do not treat it very soon you may need a root canal."
Dr. Say's to hyg:
"Julie, I'm concerned about Tina's tooth on the LL, could you check with the front desk and see if that time tomorrow is still available?"
Hyg takes patient up to the front desk and say's:
"Irene, Dr. is concerned about Tina's tooth on the LL that needs a crown. Can you go over finances and see if tomorrow is still available?"
Front desk say's to pt:
"Absolutely! Tina, I know Dr. is concerned about your tooth on the LL. Let's be sure to reserve some time tomorrow to get you taken care of!"
NOTE: Dr. will not create urgency for treatment that is not urgent. Dr. may recommend that patient to have their treatment done "sometime before their next hyg visit".