459 North Val Vista Drive | Mesa, AZ 85213 | 480-830-0262 Book an Appointment
We look forward to seeing you all 12/11/18 at 5:15pm for our Team Meeting. Remember if you have anything that you still need to bring in for our Christmas Project do so that evening as we will be preparing everything.
Let myself or your lead know ASAP if you are unable to attend.
Hi Ladies. It's very important that every time we reserve a new patient appointment that we always in patient family file put in the first visit appointment and under non-patient.
For example:
If a patient reserves an appointment in December make sure you put that date in the first visit. Otherwise it will come up on Novembers new patient list. And also please don't forget to ask patient's who referred them as it’s still being missed.
These steps are very important as they help to guide us in our marketing efforts. Thanks for your help and if you have any questions about this please ask!
Comment below that you have read this. THANKS!
Please follow the link below. Once you have reviewed the video please comment below.
Have a great week everyone!
https://drive.google.com/file/d/1FvgMKcYXfdRVtelHRRPo9XR-dxQpBoRB/view
Training week of 11.26.18
Hi guys this week just wanted to send out a reminder
about taking periapical x-rays on all of our crown seats if
the x-ray is taken before the crn is seated with permanent
cement please double check that all margins appear to be
sealed if taken after please double check for any
remaining cement before walking up your patient.
Thanks Rayleen
Its always good to continually review
HAND OFF TRAINING - The key word is "CONCERNED".
This is just one example of a hand off:
Dr. Say's to pt:
"Tina, I'm concerned about your tooth on the LL. There is deep decay and if we do not treat it very soon you may need a root canal."
Dr. Say's to hyg:
"Julie, I'm concerned about Tina's tooth on the LL, could you check with the front desk and see if that time tomorrow is still available?"
Hyg takes patient up to the front desk and say's:
"Irene, Dr. is concerned about Tina's tooth on the LL that needs a crown. Can you go over finances and see if tomorrow is still available?"
Front desk say's to pt:
"Absolutely! Tina, I know Dr. is concerned about your tooth on the LL. Let's be sure to reserve some time tomorrow to get you taken care of!"
NOTE: Dr. will not create urgency for treatment that is not urgent. Dr. may recommend that patient to have their treatment done "sometime before their next hyg visit".
Hi ladies. As the end of the year is quickly approaching. I would like for all of us to pay attention when patient's are either being scheduled (reserved) or checked out that we are all looking at frequency's so we can collect patient portions when we know insurances will not contribute.
This would be especially important to note on Perio Maint as when you are checking out the patient you can quickly review how many they have had so far this year and check against how many their insurance will allow so we can collect for it right then instead of waiting for the denial.
If you have any questions please let me know.
Have a great day!
Thanks Irene
Hello everyone!
We would like to announce our Team Christmas Project in honor of Isaac Helaman Perez. Please be looking for ways to contribute in the Team Training room in the coming days. We will be providing gifts to the NICU/PICU Team of nurses as well as to some of the parents who spend their countless day’s in the NICU/PICU with their treasured littles.
Hi everyone,
Jill and I have been so appreciative of your kindness and support through Isaac’s long fight.
Last night, he passed peacefully through the veil. Today the pieces of our shattered hearts lie in the tear-stained floor of the PICU, but we rejoice in the sure knowledge that thanks to God’s grace and the covenants made available through His Church of Jesus Christ of Latter-Day Saints, we will yet enjoy raising our son in the bonds of an eternal family.
We feel your compassion and seek to keep this private. We are posting this only to prevent anyone from turning on my water-works in the coming days by asking me how Isaac is doing
With love and appreciation,
Dr. P.
Mountain View Family Dental
459 North Val Vista Drive
Mesa, AZ 85213
