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WEEKLY ARTICLE - A Time to Rebuild and A Time Forsake

Main Idea:

For endo treated teeth is rebuilding or forsaking the best option.

4 Things Carleen found interesting in this article:

  1. Posts are needed to support tooth and crown placement.

  2. Glass/fiber posts are flexible and allow natural flexibility of tooth

  3. More options to save a tooth serve patients better.

  4. Rebuild or forsake an endo treated tooth can be complicated especially if a partial uses the said tooth as a rest.


By giving patients options that allow them to choose what is best and having an educated Dr. know about other TX options makes us a better practice as a whole.

Please respond with “Got It” and any additional comments you may have about this article review.


Hi Ladies. It's very important that every time we reserve a new patient appointment that we always in patient family file put in the first visit appointment and under non-patient.

For example:

If a patient reserves an appointment in December make sure you put that date in the first visit. Otherwise it will come up on Novembers new patient list. And also please don't forget to ask patient's who referred them as it’s still being missed.

These steps are very important as they help to guide us in our marketing efforts. Thanks for your help and if you have any questions about this please ask!

Comment below that you have read this. THANKS!

HAND OFF - Hygiene

Its always good to continually review 

HAND OFF TRAINING -  The key word is "CONCERNED".  

This is just one example of  a hand off:

Dr. Say's to pt:

"Tina, I'm concerned about your tooth on the LL.  There is deep decay and if we do not treat it very soon you may need a root canal."

Dr. Say's to hyg:

"Julie, I'm concerned about Tina's tooth on the LL, could you check with the front desk and see if that time tomorrow is still available?"

Hyg takes patient up to the front desk and say's:

"Irene, Dr. is concerned about Tina's tooth on the LL that needs a crown.  Can you go over finances and  see  if tomorrow is still available?"

Front desk say's to pt:

"Absolutely!  Tina, I know Dr. is concerned about your tooth on the LL.  Let's be sure to reserve some time tomorrow to get you taken care of!"

NOTE:  Dr. will not create urgency for treatment that is not urgent.  Dr. may recommend that patient to have their treatment done "sometime before their next hyg visit".

FREQUENCIES - Front Office

Hi ladies. As the end of the year is quickly approaching. I would like for all of us to pay attention when patient's are either being scheduled (reserved) or checked out that we are all looking at frequency's so we can collect patient portions when we know insurances will not contribute.

This would be especially important to note on Perio Maint as when you are checking out the patient you can quickly review how many they have had so far this year and check against how many their insurance will allow so we can collect for it right then instead of waiting for the denial.

If you have any questions please let me know.

Have a great day!

Thanks Irene


Hello everyone!

We would like to announce our Team Christmas Project in honor of Isaac Helaman Perez. Please be looking for ways to contribute in the Team Training room in the coming days. We will be providing gifts to the NICU/PICU Team of nurses as well as to some of the parents who spend their countless day’s in the NICU/PICU with their treasured littles.