When going over treatment plan's with a patient pause after presenting the total and let them ask questions or express concern. If they give you that look of shock when you present the plan then go ahead and offer that they split into 2 or 3 payments. If they need a smaller monthly payment beyond the 3 months then please offer them Care Credit and let them know we offer some zero interest plans to allow them to spread payments over time.
If patients ask about more than 3 in office payments you must obtain approval from Irene for those kind of special circumstances.
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